![]() On the Duo Portal screen, you will see "My Settings and Devices" where the device you enrolled will be added. You will know your device is registered when you see "Duo-Protected San Diego State University." Your device can now generate codes to be used for authentication using the Duo Mobile app.ġ2. On the Duo Mobile app, an automatic passcode will be generated that will register your device. On the Duo Portal screen, if you see the green checkmark, you have successfully registered your device. If you are prompted on the Duo Mobile app to allow access to your camera, select the “OK” option.ġ1. ![]() On iPhone, Android, and Windows devices, activate Duo Mobile by scanning the barcode with the Duo Mobile app's built-in barcode scanner. Select "Use QR Code." Scan the barcode on the Duo Portal screen with your device’s camera.ġ0. On the Duo Portal screen, you will see "Activate Duo Mobile" and a barcode. Open the Duo Mobile app on your phone, return to the enrollment window and select “I have Duo Mobile installed.”ĩ. On the Duo Portal screen, follow the platform-specific instructions on the screen to install Duo Mobile. On the Duo Portal screen, confirm the type of device you are adding to Duo and click "Continue."Ĩ. If you're enrolling a tablet, you will not be prompted to enter a phone number.ħ. You can enter an extension if you chose Landline in the previous step. ![]() Is this the correct number?" and then select "Continue". Place a check in the "You entered (your phone number displays). On the Duo Portal screen, confirm the country and input your phone number (no hyphens required). smartphone, landline, tablet, etc.) is also recommended to prevent you from getting locked out of your account.Ħ. A mobile phone is recommended as has the most robust features (PUSH, text, phone call, passcodes). On the Duo Portal screen, select the device you would like to enroll in Duo. On the Duo Portal screen, choose “Start Setup” to begin the Duo MFA setup.ĥ. Use the "Sign In to Activate Duo Now" button to begin.Ĥ. Open a new browser window on the computer and go to the Duo Portal. Once Duo Mobile is activated, choose Continue in the Duo Control Panel and it will refresh with the "My Settings & Devices" page, where your newly added device should be listed.2.Follow the instructions to activate Duo Mobile on your smartphone.Once Duo Mobile is installed, choose I have Duo Mobile installed in the Duo Control Panel.Follow the instructions in the Duo Control Panel to install the Duo Mobile app on your smartphone.Select your device's operating system, and choose Continue.Enter your device's phone number and verify that it's correct.Select Mobile phone, and choose Continue.In the Duo Control Panel, choose Add another device.You can complete a two-step login with the Duo Mobile app. To see how this works, watch a video about using a smartphone or tablet with Duo: If your smartphone does not have a US or Canadian phone number, instead choose the instructions for enrolling a smartphone without using a phone number. Smartphone without using a phone number.Single-button hardware token (This does not appear as an option in the drop-down menu).Follow the specific instructions below for each task: Use the Duo Control Panel to add a device or manage enrolled devices and settings (Step 2 in the instruction panel).Use the Duo Control Panel to complete another two-step login (Step 1 in the instruction panel).If you've lost or misplaced your device, contact your campus Support Center. You will receive email notification if your login is completed successfully. If you're already logged into IU systems with your University account, you may want to open the link above in a private or incognito browser window. If you need to manage devices or settings for a group account, be sure to log in with your group account credentials.
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